Love Your Luxe Guarantee
We're confident you'll love your Luxe nails — but if you're not completely happy, we'll make it right.
Try for 30 Days
Wear them. Live in them. See if they're right for you.
Email Us
Not happy? hello@luxenailcompany.com — we respond in 24 hours.
Keep Everything
Full refund. No returns required. It's all yours.
Here's How It Works
Try your nails for 30 days. Wear them. Live in them. Put them through your real life.
Not in love? Email us at hello@luxenailcompany.com within 30 days of delivery. We'll process your full refund immediately — no need to ship anything back. Keep the strips, keep the lamp, keep everything.
That's it. No fine print. No hassle. Just email us and we'll take care of you.
Why We Offer This
Because trying something new should feel easy, not risky.
We believe in our product — and we want you to feel confident that if Luxe isn't right for you, you're not stuck with it.
Your satisfaction matters more than a sale.
What This Means for You
✓ Zero risk — Try for 30 days with complete peace of mind
✓ No returns — Keep everything, even if you get a refund
✓ Instant support — Email us and we respond within 24 hours
✓ One simple rule — Be honest with us, and we'll take care of you
FAQ
Do I have to return the products?
No. Keep everything — the strips, the lamp, all of it. We just ask that you email us to let us know it wasn't right for you.
What if I've already used some of the strips?
That's fine. We want you to actually try them. The guarantee stands whether you've used one strip or all of them.
How long does the refund take?
We process refunds within 24-48 hours of your email. You'll see it back in your account within 5-7 business days depending on your bank.
Is there a limit?
One refund per customer. We trust you, and we hope you'll trust us.
What if I just don't like the shade I picked?
Email us. We'll send you a different shade to try — no refund needed. We want you to find your perfect color.
Does this apply to Trios too?
Yes. Every Luxe purchase is covered by our 30-day guarantee, whether you order a single shade or a Trio.
Ready to Try Luxe?
You have nothing to lose and beautiful nails to gain.
Questions? Email us at hello@luxenailcompany.com
Limit one refund per customer. Luxe Nail Company reserves the right to refuse refunds in cases of suspected fraud or abuse.